Package Protection

How to show it to buyers by using:

• ShineOn Cart Upsells(TAE)
• ShineOn Product Pages Overview

What is Package Protection?

Package Protection is a service we offer which offers an extra level of security for orders.

Also known as PP, it is an extension to our remakes policy, which also covers the allowance of a remake under the following circumstance:

• The item is marked as delivered on tracking, but the customer did not receive it.

If you would like to know the full terms, you can read them here.

Package protection is only available via Shopify, and it is sold as an upsell.

Enabling PP as an upsell requires the customer to select it at checkout, and then pay for it for the benefits to apply to their order.

You will earn some profit from the upsell of PP, but customers may opt-out and leave their packages unprotected.

Package Protection Costs

Package protection always has a base cost starting at $1.49*

When a customer opts in to Package Protection on an order they pay $2.98*, this covers the base cost and gives you $1.49* profit. Should your customer opt-out for Package Protection, you will not be charged.

*actual cost will increase on a scale for order carts valued over $100.