ShineOn App Tour

Welcome to ShineOn! 

This guide aims to build comfort and familiarity between new users and our app. Let's jump into the basics! 


A table of contents, for convenience: 

• Manage Stores
• Dashboard
  
• Catalog
• Products
• Orders
• Finances > Invoices
• Settings
• POD-U
• Designs and Creatives
• Resources
• Support

Manage Stores

Each account has the option to add multiple stores; each store here can be referred to as a, "sales channel".

On the top left under, "Manage", you'll see each connected store, along with your Special Orders sales channel.  



If no stores are connected, you may have a store which says, "BringTheLove". This is simply a default placeholder until a real store is added. 

Selecting to + Add your store, will bring you to this page: 



Here, you can:

• Choose to add a pre-existing Shopify store
  or
  
• Generate a Partner store / Special orders sales channel
  

For pre-existing stores unrelated to Shopify, 3rd Party integrations and setup guides for them, will show on the bottom:

Dashboard

Welcome to your Dashboard! This is the living room of the ShineOn app, and is the first page you'll see when logging in. 



Here, you can see your account progress and other statistics and info: 





Catalog

The Catalog hosts a list of products available to be sold by you and fulfilled by us. Be sure to check the catalog when ever you switch sales channels; as the products which show may differ. 



We even have a section dedicated to TikTok Compliant Products



Products

Here is where you'll see a list of each product you create on the app. With Direct Integration, any change to a product made here will reflect in your storefront.

From your Special Orders sales channel, you can use a made product for Manual Ordering

• Select a product to view its details

Here, you can add or remove variants, edit description, turn on Artwork Swapper, change Product Page, etc. Products should only be edited in the app


Orders

Anytime an order is made (with direct integration) that order will show in the app under Orders. 



On the top, shows 3 different sections for order status. This helps to quickly categorize your orders, without the need to click into each one individually. 



You can select an order to view its details. When an order syncs to the app, it's given a SHINE-ID, which is the order ID. 

• Each order shows a timeline of events 

• With an option to resolve a problem 
  
  

Finances > Invoices

Anytime an order is paid, that transaction creates an invoice, which can be viewed in Finances > Invoices



This is helpful for keeping records or when filing taxes. 


Settings



With any service, it's always good to look through your available settings. There are four different options: 

• Account Settings
  • Here you have General Information, Password & Security, Address Information, Payment (method) and Special Documents (for Stripe) 
• Taxes (only visible after filling out account settings) 
  • These settings host your Business Location and Resale Certificates. 
• Store Settings
  • Store settings let you customize your Preferred Currency (In app only - USD, EUR, GBP, etc.), In-Box Custom Offers (optional label included with your products), Tag Synchronization, Shipping Configuration (set up standard & priority shipping), Transfer Store (transfer your store to another ShineOn account) & Legacy Support 
• Page Settings
  • It would be good to make sure your product page is up-to-date. Checking your page settings is a great way to do this; if you see, "You are up-to-date" you're good to go.
    

POD-U

POD-U is the ultimate e-commerce community, with courses, training and all the resources necessary to become successful!  






Designs and Creatives

Need seller assets or product resources?

Designs and Creatives take you to Canto; here you can find Pre-Made Designs (free artwork for your products - inspiration), Product Photos (these are great for UGC), Product Videos & Template Files (required for creating designs) 






Resources

If POD-U - Designs & Creatives had a baby, it would be our Resources page. 



You could have 20 bookmarked links, or a page that does it for you. 




Support

Our guides have many tutorials and words of advice for anyone looking for answers. Before seeking live assistance, it could be worth checking here first.

Selecting Support will take you to our Knowledge Base. Type a keyword from your question to find related guides: 








For more details and information, please see Welcome to your ShineOn Account