Placing manual orders via your ShineOn account is the perfect way to fulfill low-volume or one-off orders, such as the occasional sale you might make on third party marketplaces that do not have direct integration - such as Ebay. It can also be handy for buying items in bulk for you to resell, or solving your customer service requests from your buyers.
If you have a high volume of orders on an unsupported marketplace, then CSV ordering or API connection might be a better option.
If you are already running a Shopify Store, placing manual orders via Shopify is the correct method, otherwise follow this guide.
Setting up
To place manual orders via your ShineOn Account directly, you'll need to have the Special Orders sales channel enabled and selected from the sales channel dropdown.
You will also need to have an API key generated for you, so our servers know to expect orders.
All of this can be done with a few clicks:
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Log in to your ShineOn dashboard, or if you're new, create an account via app.shineon.com
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From your dashboard, click the dropdown at the top and go to connect new store.
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Click the link at the bottom to open up a Special Orders/CSV sales channel.
Getting access to the API.
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Ensure the correct sales channel is selected within the dropdown at the top.
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Click API configuration on the left menu.
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Click Request Access
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An API Key will be generated for you. You do not need to do anything further with this key.
Placing orders
- With the Special Orders sales channel selected, a plus Icon + will appear next to the orders section on the left menu. Click this.
- Clicking this icon takes you to a menu where you can choose what kind of order you would like to place.
- From here you can fill out the required order information such as the products to include and the customer details. When done, click save.
- Any personalizations such as engraving options can be added after clicking save.
- And you're done!
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