Cash On Delivery - Getting Started

Expand into new markets with Cash On Delivery.

As part of your ShineOn subscription, you can apply to our Cash On Delivery (COD) program, to enable COD ordering for your Shopify store.  

Cash on delivery works a little differently to regular orders. Cash on delivery is a type of transaction where the recipient pays for the goods at the time of delivery, rather than when the initial order is placed online. It is also possible for the buyer to reject the order at time of delivery, with no money collected, and the goods being returned to sender.

Currently, ShineOn supports COD to Spain, Portugal, Czech Republic, Poland and Hungary.

There are inherent risks involved with COD, and payouts can take longer than other sales methods, for this reason we consider COD selling to be an advanced selling method. If you have yet to make any sales, scale any products, or do not wish to market specifically to countries that accept COD, then we recommend sticking to other sales methods for now.

The benefits and the risks.

In many parts of the world, COD is a common and expected practice for online stores. So by offering COD, you can reach new markets that my not have considered your products before. However, it isn't without risk, as orders can be placed, and later rejected with no money collected. 

In addition, because the payment is collected on delivery, your products will need to reach the customers first before any profit can be made. Payouts can take up to 10-15 days in some cases.

How ShineOn Helps.

Fortunately, here at ShineOn we have simplified the process as much as possible. When an order for COD is placed on your Shopify store, we do not charge you the cost of the goods or the shipping at the time of order, instead we absorb that cost until delivery has been accepted.

Delivery times and the cost of the goods remain the same as other order methods.

Once the goods have been accepted and paid for, we deduct the cost of the goods, the shipping, and a small service fee from the payment, and make the remaining profit available to you as a payout from within your ShineOn account. 

If the order is rejected, we charge the shipping costs, and a rejection fee to your payment details you have set in your ShineOn Account. 

While COD is conducted in countries that use a variety of currencies, all charges and payouts are paid in USD, after currency conversion. 

How to get started.

To begin with COD, you must first submit an application to us. This form can be located from the COD orders page.

• Make sure the Partners/Special orders sales channel is selected.
• Click orders > COD

Right now, all applications for COD are screened for eligibility, and we will get back to you on the next steps.