Add product reviews using Loox.
In order to provide instant social proof to your products, ShineOn has teamed up with Loox to bring you Insta Reviews.
Insta Reviews enable you to go into each product individually and pick and choose what reviews you want to display on your products from a collected database of reviews, which will immediately display underneath your product.Let's learn how to do this!
Grab the Loox app.
First you'll need to install the Loox app to your Shopify store. To do that, click here.
Once Loox is installed on your shopify store, You should take a few moments to follow the set up process. Loox will run you through various questions to help you get set up.
There's quite a few options and features to explore with Loox, if you would like to know more about all of Loox's features, or for complete support and information on how to use Loox in general, you should visit their website.
Otherwise you can stick to the default settings during set up for now as you can explore and change these later.
Once you have completed the set up questions, you'll be taken to the Loox Dashboard.
Adding reviews to your products.
To add reviews to your products, head to the ShineOn dashboard, Click Products > All Products, and Find the product you want to import reviews to.
On the right side of the product editor, click "Import reviews"
You will be taken to a screen which will display the product you selected, and a review.
You may choose to accept or decline the review presented. Doing so will load another for you to review. Some even have photos so be sure to check out as many as you can!
You may notice when browsing reviews for a product that they don't always match the niche of your product. For example, you may have designed your message card to be for a daughter, whereas the reviews discuss gifting the necklace to a mother.
Loox reviews are applicable to product types only, at this time it isn't possible to filter down to specific Niches.
Where possible we would prefer to give sellers the choice of reviews that aren't 100% relevant to a specific niche, rather than present fewer review options. It is up to you if you would like to use them.
If you have multiple products of the same type on your store (for example two or more Forever Love necklaces), when importing reviews for the current product you may see reviews you rejected when importing reviews for the previous products. This gives you an opportunity to use previously rejected reviews - so you're able to find a review which matches your niche even if it was previously rejected.
Configure the ShineOn FAST Product Page
Products using the Regular ShineOn Product page will not need to be configured and will display reviews underneath the description by default.
However if you are using the ShineOn FAST product page, you will need to Customise the ShineOn FAST page to include the loox reviews block.
This only takes a minute and only needs to be done once.
From the Shopify Dashboard:
- Click Online Store
- Click Themes
- Click Customize
- Click the dropdown at the top
- Click Products
- Click ShineOn Fast
- On the left of the theme editor, click Add Section
- Click Apps and locate the Product Reviews Widget From Loox
- You can then use the slider to move it up the page so that the reviews show underneath the product details.
Customise the look.
If you would like to edit how the reviews will appear on your product page, you can edit the look of the reviews widget at any time.
From the Loox Dashboard:
- Click Reviews > Display reviews.
- Click Product Reviews Widget
- From this page you can choose the layout style of the reviews, and various other options to get the look perfect for your store.
This guide covers just a small portion of what you can do with Loox in Combination with ShineOn. If you would like further help on Loox's offerings for your store, you can explore their knowledge base.
If you are have questions or problems with Loox in general, you should contact their support team, We are unable to give support for Loox outside of the specific use case outlined in this guide.