All about tax forms
As a seller with us, you may be asked to complete and upload a "tax form". In most cases this is simply a document you complete with your details, so we can keep them on file to meet government regulations.
The payments you make to us are for the fulfillment of products that you have sold to another person.
You are responsible for charging all relevant sales taxes to that customer yourself. (if applicable)
On our side, we need to retain some information about your business so that we can explain why we did not collect sales tax on the payments you make to us to our local tax authority.
Sellers in the following states are not required to complete a form:
Alaska, Delaware, Montana, New Hampshire, Oregon, Wyoming
Make sure your Shopify store settings have your correct address. If you're outside the US, you should seek tax advice from a local tax advisor.
Getting the form
For most states, the form is downloadable online and can be completed easily. Don't get too hung-up on it - complete it as best you can and upload.
To help you, we provide a downloadable form in the Setup > All Settings > Tax Forms section of our app. This form is also available from your local tax office website, and is usually called a "resale certificate".
If you are completing the resale certificate form, for the purposes of this form, ShineOn is the vendor or seller. The "buyer" is you - the seller.
Our address if the form asks for it is: PO Box 20129, St Petersburg, FL, 33742
If you're in Florida or Mississippi, you must request the form from your local tax office, as it's not available online.
Uploading the form
Once completed, be sure to save your form as PDF. There's online tools that can help you convert a photo or scanned image to PDF if you aren't sure how to do it.
Upload the form using the menu in Setup > All Settings > Tax Forms
Once uploaded, you'll see the upload button change a little, and some text below it confirming the last time you uploaded a form. We don't notify you once the form is accepted. You can start selling right away.
If you need assistance completing the form, Tax Jar is a good resource, as well as your local tax office. Please make sure if you change your business address or state, you update it on Shopify and our account settings, and upload a new form. You should also periodically complete & upload a new form about once a year.